Privacy Policy

Privacy Policy

Introduction

Welcome to https://highlands-ranch-geriatrics-therapy.denvermentalhealthcare.com (hereafter referred to as “Highlands Ranch Geriatrics Therapy,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://highlands-ranch-geriatrics-therapy.denvermentalhealthcare.com.
  2. Any mobile or desktop applications developed and maintained by us.
  3. Online services and products offered through our platform.
  4. Interactions between our users, employees, and third-party service providers.

Please note that this policy does not extend to external platforms, applications, or services linked from our website, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with you in the following scenarios:

  1. As an Authorized User: When you use our applications and services, we collect and process your personal data to facilitate access and delivery of services.
  2. Website Visitors: If you visit our websites, we may collect certain information about your device and browsing behavior for analytics and improvement purposes.
  3. Communications: We may contact you via email, phone, or SMS for newsletters, updates, surveys, or direct marketing, always with your consent.

Personal Data Collection

We collect diverse personal data to enhance your experience and deliver personalized services. This includes:

  1. Account Information: Your username, registration details, and profile settings.
  2. Payment Information: Details related to billing and transaction processing for services rendered.
  3. Financial and Purchase Data: Financial records and information about your purchases or interactions with our products.
  4. Mobile Device Identifiers: Unique identifiers from your mobile device for location-based services and analytics.
  5. Location Data: Information about your geographical location when you use our location-enabled services.
  6. Feedback and Reviews: Your comments, ratings, and reviews to improve our services.
  7. Social Media Information: Data from social media platforms when you interact with us through these channels.
  8. Product Information: Details about the products or services you inquire about, purchase, or use.

We gather this data through direct user input, tracking technologies, and interactions with our systems. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy agreements.

Cookies

We employ cookies and similar technologies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These ensure basic functionalities like login, session management, and website navigation.
  2. Preference Cookies: Used to remember user preferences for a personalized experience.
  3. Analytics Cookies: Track website usage statistics to understand user behavior and improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law. Once the data is no longer needed for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

Implementing robust security measures is our top priority to safeguard your data:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Our systems have access controls to ensure only authorized personnel can access sensitive information.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and applications do not intentionally collect or solicit personal data from minors, and we do not knowingly allow them to register for our accounts.

Your Rights (Geographical Dependence)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access, Rectification, and Erasure: The right to access, correct, or erase your personal data.
  2. Data Portability: The ability to move, copy, or transfer your personal data.
  3. Objection and Non-Discrimination: Objecting to the processing of your data and being free from discriminatory practices.
  4. Privacy Appeals/Complaints: Filing complaints with relevant supervisory authorities or exercising your privacy rights.

To exercise these rights, please contact our Data Privacy Team via the channels provided below. We will respond in a timely manner, adhering to applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any significant modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any questions, requests for information, or concerns regarding data privacy:

  • Email: contact@highlands-ranch-geriatrics-therapy.denvermentalhealthcare.com
  • Mail: Highlands Ranch Geriatrics Therapy, Privacy Policy Inquiries, [Address]

We appreciate your trust in us. By using our services, you acknowledge the practices described in this Privacy Policy.